Terms & Conditions

TERMS & CONDITIONS – USER AGREEMENT

Please be advised that this User Agreement contains provisions that govern how claims you and we have against each other are resolved (see Disclaimer of Warranties; Limitation of Liability and Legal Disputes provisions below). It also contains an Agreement to Arbitrate, which will, with limited exception, require you to submit claims you have against us to binding and final arbitration, unless you opt out of the Agreement to Arbitrate (see Legal Disputes section, below). Unless you opt out: (1) you will only be permitted to pursue claims against us on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding, and (2) you will only be permitted to seek relief (including monetary, injunctive, and declaratory relief) on an individual basis.

Disclaimer of Warranties; Limitation of Liability

Global Technology & Engineering does not guarantee, represent, or warrant that your use of our products or services will be error-free, and you agree that from time to time Global Technology & Engineering may change, improve or remove products and services from the website at any time, without notice to you.

You expressly agree that your use of products and services from Global Technology & Engineering is at your sole risk. All products and services delivered to you from Global Technology & Engineering are provided "As Is” and "As Available” for your use, without warranties of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. Because some jurisdictions do not allow the exclusion of implied warranties, the above exclusion of implied warranties may not apply to you.

Global Technology & Engineering will not be liable to you for any loss of profit, loss of income, loss of business, loss of revenue or loss of goodwill.

Intellectual Property

You agree that the Global Technology & Engineering website, including but not limited to the products, graphics, user interface, audio clips, video clips, editorial content, and the scripts and software used contains proprietary information and material that is owned by Global Technology & Engineering and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright and trademark. You agree that you will not use such proprietary information or materials in any way whatsoever except for use in compliance with this Agreement. No portion of the website or service may be reproduced in any form or by any means, except as expressly permitted in these Terms. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on Global Technology & Engineering products or services in any manner, and you shall not exploit the same in any unauthorized way whatsoever.

Ordering Information
Orders can be purchased online at our website "www.Globaltecheng.com” and can also be placed by phone (866-630-3500) or by fax (816-630-3504).

Payment Information
All transactions are in U.S. dollars. Online orders are payable with Visa, Mastercard, American Express, or Discover, or any other such method as Global Technology & Engineering may introduce at its absolute discretion. Established customers may request a line of credit. To request a line of credit please call customer service at 1-866-630-3500 or send an email to sales@globaltecheng.com. Global Technology & Engineering reserves the absolute right to accept or refuse any payment made in any form.

 Effective September 1st, 2024, a convivence fee of 3% will be added to orders processed with credit cards.

While Global Technology & Engineering strives to provide accurate product and pricing information, unintentional pricing or typographical errors may occur. Global Technology & Engineering reserves the right to correct any errors, inaccuracies or omissions and to change or update information (including, without limitation, information related to text, pricing, availability and product descriptions) at any time without notice (including after you submitted your order and confirmation was received). In the event that an item is listed at an incorrect price or with incorrect information, Global Technology & Engineering shall have the right, in its sole discretion, to refuse or cancel any orders placed for that item. If your credit card has been charged for any order subsequently cancelled, Global Technology & Engineering will issue a credit to your credit card. We apologize for any inconvenience this may cause you.

Shipping/Delivery
Shipping cost indicated at time of check-out are estimates only. Actual shipping costs will be based upon charges from selected carrier at the time of shipment. Stock orders are usually shipping within one to two days of receipt. Even though we strive to be accurate and realistic with our lead-times, the lead-times quoted are based on our best assessment of material availability and production schedules at the point of quote, and may be subject to change at any given time. If the items you are requesting are not in stock acknowledgements with ship dates will be sent either via email or by fax.

Please contact us directly if delivery is required for a specific day. Additional shipping charges may be applied for expedited orders, residential addresses, orders shipped by truck line, and/or construction sites. If your order is shipped by UPS and you have provided us with a valid e-mail address you should receive an e-mail with tracking information when the shipment leaves our dock. All items purchased from this site are pursuant to a shipment contract from the carrier. This means that the risk of loss and title for such items passed to you upon our delivery to the carrier. Global Technology & Engineering will not be held responsible for damage to orders during transit if orders ship via Collect on your account. All orders Must be inspected upon arrival and sign for damaged once received. Please contact our office with any questions or concerns pertaining to shipping and/or delivery.

Returns
Returns cannot be made without Global Technology & Engineering’s management approval. Special order items may not be returnable. Minimum restocking fee of 25% may be applied to certain refundable items, please contact customer service with questions or concerns pertaining to our return policy.

Prior to consideration for credit, all return shipments must meet the following requirements:

• All requests for returns must be made in writing within thirty (30) days from the date of invoice. Requests must detail the original Purchase Order number, part number, and quantity.
• Global Technology & Engineering will issue a Material Authorization number based upon the above information.
• Return material must be shipped back to the factory via prepaid freight. Global Technology & Engineering will not credit freight charges.
• Returned material must be received in new and re-saleable condition. If material is not received in new and re-saleable condition, the purchaser will be offered the option of having the material returned to them freight collect.
• Any special items, materials that are subject to quotation and non-cataloged items are not subject to return.
• Cut lengths of tubing are special order items, therefore are non returnable.
• Requests for return material must exceed $50 net customer billing.

Claims:

• A claim for lost, delayed, or damaged material is the responsibility of the consignee.
• Consideration for claims of shortages not covered by common carriers must be made in writing, within 10 days from date of delivery.

Taxes
Appropriate sales tax is collected for the state of Missouri.

Legal Disputes – Agreement to Arbitrate

Any dispute or claim relating in any way to your use of any Global Technology & Engineering service, or to any products or services sold or distributed by Global Technology & Engineering or through globaltecheng.com will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. Jurisdiction for any court proceeding shall be in the State of Missouri, County of Clay. The Federal Arbitration Act and federal arbitration law apply to this agreement.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow these Terms & Conditions as a court would.

We each agree that any dispute resolution proceeding will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

Opt-Out: You may opt out of this agreement to arbitrate. If you do so, neither you nor Global Technology & Engineering can require the other to participate in an arbitration proceeding. To opt out, you must notify Global Technology & Engineering in writing within thirty (30) days of the date that you first became subject to this arbitration provision. You must use this address to opt out:

Global Technology & Engineering, 26426 H Highway, Prathersville, MO 64024

You must include your name and residence address, your email address, and a clear statement that you want to opt out of this arbitration agreement.

Contact 
To contact Global Technology & Engineering about an order, please email sales@globaltecheng.com or call 866-630-3500 and one of our customer service representatives will assist you.